How can you interview somebody about something fairly technical if you start on the wrong foot by not even knowing his name?

How can you interview somebody about something fairly technical if you start on the wrong foot by not even knowing his name?

如果你一开始连他的名字都不知道，那你怎么能就一些技术性很强的问题采访他呢?

-- Trevor McDonald 特雷弗·麦克唐纳