The first step in exceeding your customer's expectations is to know those expectations.
超越客户期望的第一步是了解这些期望。
-- Roy H. Williams 罗伊·H·威廉姆斯
The first step in exceeding your customer's expectations is to know those expectations.
超越客户期望的第一步是了解这些期望。
-- Roy H. Williams 罗伊·H·威廉姆斯