For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

一个管理者要想被认为是一个积极的管理者，他们需要一个四比一的积极与消极的联系比率。

-- Ken Blanchard 布兰佳